1. Product Information

All digital products, including journals, workbooks, activity books, and coloring books, are provided in a digital format (e.g., PDF, PNG, or other specified formats). No physical items will be shipped. 

Service-based offerings, such as web design or consulting, are delivered virtually via email, video call, or other mutually agreed-upon platforms.

 

2. Payment & Access

• For digital products: A download link will be sent via email or available through your account upon successful purchase.

• For services: You will receive confirmation and further instructions after payment is completed.

 

3. Refunds & Exchanges

• Digital Products: Due to the nature of digital goods, all sales are final. No refunds, exchanges, or cancellations are allowed. If you experience issues with your download, please contact moonlit.feminine.wisdom@gmail.com.

• Services (including Web Design):
  All service purchases are non-refundable, including web design packages. This includes deposits, partial payments, and full payments. Time and resources are invested from the moment a project begins.

  • If you need to reschedule a session (e.g., consultation or design review), notice must be given at least 48 hours in advance.

  • Failure to show up for a scheduled call or failure to provide required materials for project completion may result in delays or cancellation without refund.

 

4.  Usage Rights

All digital products and services are for personal use only unless stated otherwise.

You may not:

• Resell, redistribute, or share files/products.

• Alter and use them for commercial purposes.

Printing is allowed for personal use. Mass printing or commercial distribution is prohibited.

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5. Technical Support

For issues related to file access or service delivery, please reach out within 7 days of purchase to moonlit.feminine.wisdom@gmail.com. We aim to respond within 2 business days.

 

6. Copyright & Intellectual Property

All content, artwork, designs, and materials — whether digital products or service deliverables — remain the intellectual property of Moonlit Feminine Wisdom and Paula Smit.

Unauthorized reproduction, resale, or distribution is strictly prohibited and may result in legal action.

 

7. Changes to This Policy

We reserve the right to update or modify this policy at any time. Please review this page periodically for any changes.

 

By purchasing  or booking from Moonlit Feminine Wisdom & Paula Smit, you agree to these terms and conditions.